Everything you need to know about our concerts.
The only official way to purchase tickets for our concerts are through this website.
The show will take place at Rai Theater Amsterdam. Address: Europaplein 24, 1078 GZ, Amsterdam
To gain access to the concert you are required to bring your fully charged mobile phone or smartphone. You may be required to produce your email booking confirmation and a valid form of photo ID that matches the name on the confirmation. Accepted forms of Photo ID are – A current driver’s licence (including provisional licence), a current or recently expired passport or ID-card (provided the picture is a good resemblance of the holder).
There is no age restriction. However under 16s we advise you should be accompanied by an adult.
in the first instance please check your junk or spam folder. If that doesn’t work contact our customer service. If you are unsure which company you bought from this is usually displayed on your credit card statement or bank statement.
Please make sure your phone is fully charged before you leave the house to avoid this situation. Of course if you run out of battery please go to the box office where someone will be able to assist you to find your order.
Please contact our customer service.
Don’t worry, we have a full record of every lead booker who bought tickets for the shows and will be able to help. Please make your way to the box office in the first instance.
The reselling of tickets is strictly forbidden other than through ticketswap. Any ticket offered for resale elsewhere, either on or offline (including Viagogo or any other unauthorised source including all secondary ticket retail websites), will result in the entire original booking being cancelled. The original purchaser and their party will be refused admission and any other purchases they hold will also be cancelled.
Remember, we are operating a digital ticketing system. Therefore, no physical tickets will be posted to you. After successfully purchasing your tickets they will be automatically sent to the provided Email address. (Be sure to check your spam/junk folder!). Upon arrival at the gate present your ticket on your phone or printed to our scanner.
Professional cameras (deemed as cameras with removable lenses), video and recording equipment are strictly forbidden. Personal use cameras and smart-phone cameras are fine. We are entitled to cease your camera until the show is over.
Please check the our website and social media channels for the latest updates. Try to arrive at minimum 30 mins before the gates close. Allow yourself plenty of time to get in before the start of the show.
Don’t worry, we can try and help you. In the first instance head to the box office where someone will be able to help you work out what’s gone wrong. Remember DO NOT buy a ticket from someone you don’t know either in person on the street OR from an unauthorised secondary ticket website.
Bags bigger than an a4-sized paper are not allowed inside.
Please contact our security. We will try to help you. But we are not responsible to safeguard your belongings nor are we responsible to reimburse you in case something gets stolen or lost.
Small children up to 1 year old can enter the venue without a ticket if and only when the child does not occupy a full seat, so the child has to be placed on your lap the entire show. For children older than 1-year-old you have to purchase a full-price ticket. No exceptions made.